Preparing for Your Visit
What to bring
Regular visits to your doctor are an essential part of staying healthy. So plan ahead and bring the following items with you to assist with your check-in on the day of the appointment:
- Insurance card
- Photo ID
- Co-pay (for your convenience we accept Visa, MasterCard, and Discover)
- X-rays
- Labs
- Make a list of all of your medications, including herbal and naturopathic preparations or bring them with you.
- Arrive 20 minutes early to park
Come with questions
Write down how you’ve been feeling and all of your questions, no matter how insignificant they may seem:
- Have you been feeling unusually tired?
- Are you sleeping more than usual?
- Have you been gaining weight or losing weight?
All states of being are important to consider. Your questions and input provide valuable information for your doctor to determine your proper care.
If you need to cancel
We recognize that things come up that may prevent you from keeping your scheduled appointment. To best accommodate these situations, we request that you call your provider’s office immediately once you are aware you will be unable to keep your appointment so that other arrangements may be made.
Failure to cancel your scheduled appointment will result in a charge. The cancellation times are as follows:
Primary Care
Please call to cancel at least 24 hours before the scheduled appointment time.
Specialty Clinic
Please call to cancel at least 24 hours before the scheduled appointment time.
Ambulatory Surgical Center (ASC)
Please call to cancel at least 72 hours before the scheduled appointment time.
Behavioral Health/Physical Therapy/Nutrition
Please call to cancel at least 24 hours before the scheduled appointment time.
If you need a chaperone
You have the right to a chaperone during your visit. A chaperone is someone in attendance during the examination, care, or treatment of the patient.
You may bring your own chaperone, or we can provide one for you. Your doctor may also request to have a PacMed chaperone present due to the sensitive nature of some examinations. Whenever possible, your preference for the gender of the chaperone will be honored. If a chaperone is not immediately available, your visit may be postponed until it can be arranged with the appropriate support. Read this in other languages.
New Patient Forms
- New Patient Registration Form
- Adult New Patient Health Form for Ages 18+
- Pediatric New Patient Health Form for Ages 0-17
- Adolescent Health History Form (For Well Child Checks age 13-17)